Privacy Policy

Genuine Restaurant Limited (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our email marketing list, and interact with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We collect information you voluntarily provide to us when subscribing to our email marketing list, including:

• Email Address
• Name (if provided)

Additionally, when you visit our website, we automatically collect information about your visit through Google Tag (gtag) tracking.
This may include:

• Device information (e.g., type, operating system, browser type)
• IP address
• Website interactions (e.g., pages visited, links clicked)
• Time and duration of visit

This information helps us analyse website usage, improve user experience, and understand audience engagement.

How We Use Your Information

We use the information we collect solely for the purpose of:

• Sending you marketing communications related to Genuine Restaurant Limited, including updates, promotions, and news that may be of interest to you.
• Improving our services based on user preferences and engagement with our email campaigns.
• Analysing website traffic and user behaviour through Google Tag tracking to improve our website content, layout, and performance.

How We Share Your Information

Your personal information is securely processed and stored using a trusted third-party email marketing service provider, which helps us manage our mailing list and send communications to our subscribers.In addition, website interaction data collected through Google Tag tracking is shared with Google Analytics, a third-party service provider, to help us analyse website usage and improve our services. Please refer to Google’s Privacy Policy for more information on how Google collects and processes data.

We do not sell, rent, or otherwise share your personal information with any third-party companies for their independent marketing or advertising purposes.

Data Security

We are committed to protecting the security of your personal data. We take reasonable steps to secure your information from unauthorised access, use, or disclosure. However, please note that no electronic storage method is entirely secure, and we cannot guarantee absolute security.

Your Rights and Choices

• Unsubscribe: You can opt out of our marketing emails at any time by clicking the “unsubscribe” link in any of our communications or by contacting us directly.

• Access, Rectification, and Deletion: You may request access to, correction of, or deletion of your personal information that we hold by contacting us at marketing@samsriverside.co.uk

• Tracking Opt-Out: You may disable Google Tag tracking on our website by adjusting your browser settings to reject cookies or by using browser-based opt-out tools provided by Google Analytics.

Changes to This Privacy Policy

We may update this Privacy Policy as needed to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically to stay informed of any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Genuine Restaurants Limited
66 Hare Lane
Claygate
Surrey
KT10 0QU